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FAQ

Frequently Asked Questions.

How the website building process works.

It starts with a vision. It becomes a plan. The result is worth the effort.

How do we get started?

aYou need just a couple of things to begin: the URL (website name) and the hosting plan, like those offered by GoDaddy or Bluehost.

If you don’t know how to do that, we can do it for you.

Next, you’ll need a plan as to what you want on the website…what pages? What content? What images? What contact information? Who’s names? Things like these.

You don’t need to know in complete detail every single thing you’ll be putting onto this website, but you need to have some content that drives customers to want to choose your products or services.

How much do your services cost?

aThe costs depend on the number of pages, the complexity of the design and how much content we have to source or create for you. If you’ll be selling products on your site and you want us to set up your eCommerce store and that store has hundreds of products, each of which need product photos, the costs will be higher. That said, our most basic websites start at around $1,000. Our more complex ones can run up to $8,000. Our “average” site comes in at between $2,000-$3,500.

How long does it take to build a website?

aTypically, our sites are built in 7-10 days. This assumes the customer has a pretty clear idea of what pages they want, what content they’ll use and what images they want. eCommerce sites take longer (sometimes, up to 3 weeks). The process can also take longer if you’re doing “rule by committee.” In such a process, customers might ask that multiple people within their company have say in the final design. This usually delays the process by weeks/months. Customers are strongly urged to be in agreement on every single design component before contacting us. If we build a site to a specification and a partner wants to change something that was previously agreed-upon, fees will apply…and they add up quickly.

What does the design process look like?

aWe will send you a myriad of design samples to get an idea of what the finished site will look like. At this stage, if you have specific requests about images, colors, or fonts, this needs to be immediately identified.  We can always tweak placement of elements, change images or adjust page layouts along the way, but we want to try to have the framework agreed upon prior to beginning work.

What if I already have a website that I want fixed?

aWe’ll look at it, but it’s unlikely we’ll take on the project. The amount of hours spent going through hundreds of lines of code is not economically sensible. In nearly all cases, it is better to build from scratch using a robust content management system that takes the guesswork out of coding issues. Besides, if your website is 4 years old or older, there are so many new tools available and new design trends that it makes more sense to freshen the look.

How do I make changes to my site after you're done?

aWe use a content management system (CMS) that is very easy to use. We will show you how to add content, add products, change pricing, add images, author new articles, and make nearly any change you need to. Of course, we are always a phone call away, but our goal is to build your site, train you on how to use it, then step back and let you control your own destiny.

You said your sites are scaleable. What does that mean?

aOur sites are built using a framework that allows you to add content. Whether you want to add new pages, news stories, new products or new functionality, our robust content management system allows you to add both content and functionality quickly and affordably.

Contact Us

Start by sending us an email to help us identify your needs. You can contact us here:

CONTACT FORM

Documentation

Have a plan ready for your content, images and page structure. From this, we will structure a plan and will be in a better position to quote you more accurately with respect to pricing and a timeline.

Support

Once we receive your email, we’ll schedule a phone call to discuss your exact needs. You’ll want to have all of the decision-makers on that call and have your plan in-hand.

Office Hours

From this call, we’ll develop a plan and a timeline to build your website. A contract for services will be created, guaranteeing performance and completion of the project on-time, and on-budget.